Privacy policy

Last Updated: August 18, 2025

NutraRegen™, a brand of OrganiPet BioLabs, LLC (“NutraRegen,” “we,” “us,” or “our”), operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”). NutraRegen™ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, you should not use the Services.


Personal Information We Collect

We may collect and process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:

  • Contact Information: Name, billing/shipping address, phone number, email.
  • Payment Information: Credit/debit card details, payment confirmations, and related transaction information.
  • Account Information: Username, password, preferences, security questions.
  • Order & Transaction History: Purchases, returns, wishlists, order activity.
  • Communications: Customer service inquiries, reviews, and related correspondence.
  • Device & Usage Information: IP address, browser type, device identifiers, and usage data.
  • Cookies & Tracking Data: Information collected via cookies and similar technologies.

 

How We Use Your Information

We may use personal information for purposes including but not limited to:

  • Providing Services: Fulfilling orders, processing payments, managing accounts, facilitating shipping, returns, and refunds.
  • Improving Services: Personalizing your shopping experience, analyzing usage patterns, and enhancing website performance.
  • Marketing & Promotions: Sending promotional emails, SMS, and targeted ads (subject to consent and applicable law).
  • Security & Fraud Prevention: Verifying identities, preventing fraud, and ensuring system security.
  • Customer Support: Responding to inquiries, troubleshooting, and handling requests.
  • Legal Obligations: Complying with applicable laws, regulations, or lawful requests.


Marketing Communications

With your consent, NutraRegen™ may send you promotional communications, including text messages (SMS) and emails. These communications may include order confirmations, shipping updates, transactional notifications, abandoned cart reminders, promotional offers, review requests, and other information related to our products and services.

By opting in, you expressly authorize NutraRegen™ to use your provided contact information for these purposes. Opt-in data and consent will not be shared with third parties, except with our authorized messaging partners and only as necessary to operate the communications program.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us at https://nutraregen.com.com/contact-us. Please note that even if you opt out of promotional communications, we may still send you non-promotional messages related to your orders, account activity, or other essential transactional matters.

  • Our website uses cookies to track browsing behavior and abandoned carts for the purpose of sending cart recovery notifications. For further details, please see our [Cookie Policy].

Disclaimer: NutraRegen™ is not responsible for delayed, undelivered, or misdirected communications resulting from carrier issues, technical problems, or inaccurate contact information provided by you.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.


How We Share Your Information

We may disclose your personal information:

  • To Shopify and third-party service providers (payment processors, shipping carriers, IT services).
  • To affiliates, subsidiaries, and business partners (where lawful and necessary).
  • When required by law or in response to lawful requests (e.g., subpoenas, regulatory inquiries).
  • In connection with a corporate transaction (merger, sale, restructuring, bankruptcy).


Third-Party Links

The Services may link to third-party websites. We are not responsible for the privacy or security practices of those third parties. We recommend reviewing their privacy policies before engaging with them.


Children’s Privacy

Our Services are not directed toward individuals under the age of 16. We do not knowingly collect data from minors. If a parent or guardian believes a child has provided us with personal information, they may request deletion via our contact form.


Security & Data Retention

We take commercially reasonable measures to safeguard your personal information, but no system is completely secure. We cannot guarantee “perfect security.”

We retain personal information only as long as necessary to fulfill our business purposes, comply with legal obligations, resolve disputes, or enforce agreements.


Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Right to access, correct, or delete your personal data.
  • Right to request portability of your data.
  • Right to opt out of targeted advertising or certain sharing practices.
  • Right to withdraw consent to marketing communications.

You may exercise these rights by submitting a request via our contact form. We may require identity verification before processing requests.


International Data Transfers

Your information may be transferred to servers outside your country of residence, including to the United States. Where required, we use safeguards such as Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates take effect immediately upon posting, with notice provided where legally required.

 

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us through our secure portal: https://nutraregen.com.com/contact-us